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Project Specialist/Project Lead - Payments

  • Remote, NC

Project Specialist/Project Lead - Payments

JOB DESCRIPTION

The Project Specialist/Lead is a full-time position responsible for end-to-end management of global Investigator payments for assigned studies. The Clinical Payments Specialist is responsible for the set-up, deployment, management and close-out of the study payments solution offering.  They are experienced in the biopharmaceutical industry with strong knowledge of budgeting, contracting, study start-up, payments, and related activities.  

QUALIFICATIONS & EXPERIENCE
  • Bachelor's degree or equivalent in experience. 

  • Minimum of two years of experience in clinical trials, biopharmaceuticals, or related clinical setting.

  • Experience with site payments or negotiating investigator contracts and budgets.

  • Must be comfortable analyzing large data sets. Must have advanced knowledge of Microsoft Excel, Word, and Outlook.

  • Attention to detail required in a highly regulated industry.

  • Must be able to quickly learn and be comfortable with new technology systems. 

  • Ability to work independently and be a pro-active team player is required.

  • Must possess excellent verbal and written communication skills and communicate professionally with clients.

  • Ability to proof-read and detect errors in math, grammar, and syntax required. 

DUTIES & RESPONSIBILITIES

  • Perform and manage study-specific, global site payment processes.

  • Ability to reconcile information from sponsor-specific documents including budgets and payment terms in contracts, amendments, and ancillary agreements.

  • Create and distribute pro forma account summaries.

  • Respond to inquiries from sites, CROs, and sponsors efficiently and effectively.

  • Follow up with investigative sites, CROs, or Sponsors to resolve any payment issues globally.

  • Produce error-free reports for sites, CROs, sponsors, and internal project teams.

  • Accurately plan to achieve timeline milestones and deadlines.

  • Understand global contract terms, budgets, and payment schedules, ensuring that payments to investigative sites are aligned with the Clinical Trial Agreement.

  • Comprehend global payment terms and processes.

  • Build and maintain excellent relationships with sites, colleagues, and clients.

  • Maintain updated information of all study-related information to use as reference in daily duties.

  • Stay abreast of changes in studies and/or updates to client preferences as dictated by team lead to ensure documents meet the needs required.

  • Other duties as required and assigned by designated team lead. These may, on occasion, be unrelated to the position described here.